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Unity4 Home Agent Call Centre

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Written by Unity4   
Wednesday, 09 May 2007
Unity4 Pty Ltd has been recognized by Hatch Sustainability Strategists as leading the Australian Call Centre industry in sustainable business practices through its unique business model and processes. “Working from home impacts across many layers of sustainability.Unity4’s commitment to allowing staff to enjoy a work life balance by operating from their own homes is a great way to allow personal sustainability to flourish.

“The time normally taken to commute to work is much better spent orchestrating family logistics and attending to ones own personal health. This results in a marked increase in productivity and general contentment and passion for work.”

”Unity4’s staff retention rates are a great indicator of this approach. Unity4’s commitment to keeping the workforce localized is crucial. First and foremost, it allows staff to remain part of the community. No matter where they are geographically, staff can easily and readily participate in community based activity and invest significantly more of the wage dollar in the local economy thus leading to a multiplier effect on other businesses and economies.” Comments Glen Davidson from Hatch Generation.

“Unity4’s commitment to non commuter employment has a huge impact on the carbon and greenhouse footprint of both the company and staff. By keeping more than 150 cars off the road daily, staff actively contribute to saving more than a whopping 1, 125 tonnes per annum of greenhouse gas emissions. And equally, there is an estimated saving of more than $375,000 in fuel costs per annum as well as major savings from reduced centralized office space requirements.” enthused Glen.

“Unity4 has made working from home a personal, local and global sustainability priority. We have an ideal situation; we can attract great quality staff, reduce all sorts of environmentally hostile overheads and take a central and positive role in developing a better future for all. Says Dan Turner, Unity4’s Managing Director.

Glenn Davidson is the principal of Hatch Generation Sustainability Strategists - profit with responsibility (www.HatchGeneration.com.au) 1300 669 441

Unity4 (www.unity4.com) is a leading provider of call center services, with operations in every state and territory of Australia. With a group of great people working in an ideal environment they provide their clients with the happiest, most highly skilled, loyal and responsive workforce in the industry.

Further information please contact: Daniel Turner on +61 2 9699 8279
Unity4 Pty Ltd
Suite 46, 61 Marlborough Street
Surry Hills, 2010, NSW
Australia
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